Carrier IQ Overview

CarrierIQ eliminates guesswork by automatically providing accurate, real-time data direct from the source—your customers' handsets. Our powerful platform aggregates, analyzes and delivers that data via easy-to-use web applications that help wireless carriers make smart business decisions. The kind that can dramatically lower operating costs, increase customer satisfaction and reduce customer...More»

CarrierIQ eliminates guesswork by automatically providing accurate, real-time data direct from the source—your customers' handsets. Our powerful platform aggregates, analyzes and delivers that data via easy-to-use web applications that help wireless carriers make smart business decisions. The kind that can dramatically lower operating costs, increase customer satisfaction and reduce customer churn. Across every division—marketing, sales, development, customer service, operations, and executive management—and every business unit—device, network and application. Carrier IQ is unique in the wireless industry because we're the only company embedding diagnostic software in the phone. And, we're the only ones who add the "IQ" or smarts to the data we collect. It's what we like to call Actionable Intelligence—information and analysis you can use to both identify problems and more importantly, solve them.«Less