Chordiant Software, Inc. (NASDAQ:CHRD) is an enterprise software provider of solutions that automate operational business processes to meet the needs of service-driven organizations such as retail banks, consumer credit, insurance providers, and telecommunications companies. Chordiant automates the end-to-end operational business processes that enable the business from the back-office systems, existing applications and processes, through to the communications with customers. The emphasis on the automation of operational business processes is designed to address employee productivity; operating costs of end-to-end processing and work management; and customer effectiveness – each a key issue faced by companies in the service industries.
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