@Comm Overview

@Comm products deliver high-level call activity analysis reports from every customer and employee call that touches your business 24x7. Our reports help you recover costs, reduce operating expense, improve customer service, pintpoint abuse, increase employee productivity and enhance telephone security. Our products connect to your PBX and capture every call event for processing into a suite of...More»

@Comm products deliver high-level call activity analysis reports from every customer and employee call that touches your business 24x7. Our reports help you recover costs, reduce operating expense, improve customer service, pintpoint abuse, increase employee productivity and enhance telephone security. Our products connect to your PBX and capture every call event for processing into a suite of management reports to uncover critical usage trends for every employee, team, department and company-wide organization. In addition to @Comm's own patented software and firmware engineering technologies, the power of our products is extended by integrating strategic technologies such as: Sybase, a powerful and open relational database, Crystal Reports, a leading report visualization technology that changes the way information is read by the CFO and departmental managers, and Microsoft .NET software development environment, providing increased reliability, security and scalability.«Less