Contactual Overview

Contactual is a leading provider of customer service automation solutions for companies serious about every customer communication. Fully integrated across all customer contact channels, Contactual helps companies provide great service everywhere their customers want them to be, whether it's over the phone, by email or on the Web. Delivered as a hosted service, Contactual is fast, flexible and can...More»

Contactual is a leading provider of customer service automation solutions for companies serious about every customer communication. Fully integrated across all customer contact channels, Contactual helps companies provide great service everywhere their customers want them to be, whether it's over the phone, by email or on the Web. Delivered as a hosted service, Contactual is fast, flexible and can have you up and running in a matter of days with a pay-as-you- grow, best-of-class customer service solution. Contactual is fast, flexible and can have you up and running in a matter of hours with a pay-as-you-grow, best-of-class customer interaction solution. And, because it is delivered via the Internet, Contactual requires no hardware, no software – in fact no capital expenditure at all – just a Web browser and a phone line.«Less