Contactual is a leading provider of customer service automation solutions for companies serious about every customer communication. Fully integrated across all customer contact channels, Contactual helps companies provide great service everywhere their customers want them to be, whether it’s over the phone, by email or on the Web. Delivered as a hosted service, Contactual is fast, flexible and can have you up and running in a matter of days with a pay-as-you- grow, best-of-class customer service solution. Contactual is fast, flexible and can have you up and running in a matter of hours with a pay-as-you-grow, best-of-class customer interaction solution. And, because it is delivered via the Internet, Contactual requires no hardware, no software – in fact no capital expenditure at all – just a Web browser and a phone line.

Financials

Date Type Amount Investors Valuation
03/31/07 Series E 2M Unknown

People

Vijay Parjan (Controller)

Venkat Mohan (Board Member)

David Hanafee (VP Sales)

David Sohm (President/COO)

Richard Southwick (VP Engineering)

View more details about all 12 people at Contactual

Competitors

Concenex: Concenex is a leading provider of packaged, integrated contact center solutions delivered thru On-Demand Hosted services.… See Company Profile »
Comufy: Comufy is a leading-edge communication provider helping businesses to engage more effectively with their customers. We… See Company Profile »
OnState Communications: OnState provides real-time on-demand, business presence virtual call center solutions that are highly-functional and scalable. Using… See Company Profile »
Five9: Five9 was founded by five technology visionaries (John Kim, James Southworth, Andrew Veliath, Gus Laredo &… See Company Profile »
LiveOps: LiveOps helps companies make existing call centers more flexible and highly scalable, by enabling the virtual… See Company Profile »

View more details about all 8 competitors

News

Contactually 2.0 helps you make the most of ‘who you know’

April 24, 2013 4:59 pm

The Internet may have changed the way people connect, but ‘who you know’ still matters. Contactually, a startup that helps… Continue reading ⟩

Funding Daily: Franken-funding

March 7, 2013 1:00 am

Due to my attendance at the Launch conference this week, I have not been as on top of the funding… Continue reading ⟩

Salesforce’s Do.com teams up with Dropbox, Google Drive, & others to help your team ‘do more’

February 13, 2013 1:00 pm

Sept. 9 - 10, 2013San Francisco, CAEarly Bird Tickets on Sale Salesforce-owned productivity app Do.com has partnered with big-name services… Continue reading ⟩