Escalate - Company Information on Escalate

Press Enter or Click Search to perform a full site search.

Company Name Matches

Show All Search Results »

Companies>Escalate

Add to Watch List Share This Page

Email Page Flag This Page

Flag

Headline: Retail CRM, Order Management, E-Commerce, Clienteling

Website: http://www.escalate.com/

Escalate Retail was formed in 2006 by leading private equity firm Golden Gate Capital through the merger of Ecometry, Inc. and GERS Retail Systems, two of the industry’s most venerable multi-channel commerce solution providers. The combined company leverages a legacy of almost 50 years serving the retail industry with a solution suite targeted to several vertical markets, including apparel,...More»

Address: 1201 Radio Road #100 Redwood City, CA 94065 Map it »

Phone: 650-769-3000

Founded: 1999

Industry: Business Internet

Sub-Industry: eCommerce/ Commerce

Legal Structure: Corporation

Ownership: Private

Tags:

Add a tag

Board of Directors

Date	Type	Capital Amount	Post-Money Valuation	Investors
05/02/2002	Series D	24.4M	Unknown	Accel Partners, Angel Investors, Barksdale Group, Discovery Ventures, Focus Ventures, GATX Ventures, Imperial Capital, Lighthouse Capital Partners, Norwest Venture Partners

Name:	Escalate e-Commerce
Product URL:	http://www.escalate.com/products.asp?cid=48581039064
Description:	Escalate e-Commerce is built on the innovative Blue Martini Customer Interaction Engine and provides an open, scalable and cross-channel application that enables retailers to deliver both an outstanding web shopping environment as well as a highly personalized vehicle for delivering store, merchandise, marketing and service information. The complexity of managing multi-brand, multi-national websites presents significant challenges for business and IT executives today. Targeting, managing, and publishing the right content and messages for customers, partners, and sales teams can be an overwhelming task. Escalate Retail helps retailers address these challenges with a comprehensive e-commerce application that delivers timely and relevant content across channels helping retailers sell more and turning purchasers into loyal customers. With powerful and flexible merchandising, integrated e-marketing, embedded analytics, and massive scalability, Escalate e-Commerce is a robust solution for retailers who seek to drive more revenue at a lower cost through a web-based channel. Combining the most advanced shopping, service and product information tools with a rich customer history and profile, the application delivers a platform tailored to the unique requirements of today’s cross-channel environment. Using Escalate e-Commerce, website designers and business users can easily create groups of products and/or services for users to browse. The website functionality that fetches and displays assortments allows designers to quickly create and customize website templates so that products/services are displayed in optimal fashion. Using its rich site design tools, business users without IT involvement can trigger appropriate display characteristics, manage personalization and easily implement cross-sell and up-sell capabilities. Combining advanced search capabilities, cross-channel fulfillment support, rich product information and highly personalized content, Escalate e-Commerce provides the most advanced tool available today for retailers looking to optimize both revenue and customer satisfaction.