Freshdesk is an On demand Customer support software for multi-channel and social Customer Support.
Freshdesk combines traditional customer support channels like Email & Phone seamlessly with new social channels like Twitter, Facebook etc.
Freshdesk includes a full-fledged community management portal where customers can ask questions, get answers and report problems.
Freshdesk allows you to collect ideas from customers and allows users to vote on those ideas
|04/01/12||Series B||5M||Accel Partners, Tiger Global Management||Unknown|