Freshdesk is an On demand Customer support software for multi-channel and social Customer Support.
Freshdesk combines traditional customer support channels like Email & Phone seamlessly with new social channels like Twitter, Facebook etc.

Freshdesk includes a full-fledged community management portal where customers can ask questions, get answers and report problems.

Freshdesk allows you to collect ideas from customers and allows users to vote on those ideas

Financials

Date Type Amount Investors Valuation
12/01/11 Other 1M Accel Partners Unknown
04/01/12 Series B 5M Accel Partners, Tiger Global Management Unknown

People

Competitors

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