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News & Blogs
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Customer Service Tips for Early Stage Startups
Few companies put as much effort into customer service as they do into member acquisition. However, in order to retain members, community-driven...
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10 of the Best Social Media Tools for Entrepreneurs
This series is supported by Grasshopper, the Virtual Phone System designed for entrepreneurs. Learn more about Grasshopper at Grasshopper.com....
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37signals vs. Get Satisfaction, Or Else… UserVoice
Last Tuesday, 37Signals initiated a heated debate over Get Satisfaction and its people-powered customer service. Days later, Jason Fried provided a...
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Get Satisfaction Leads Among Idea Aggregators
Finding new ways to reach, engage with, and learn from customers is a cornerstone of Enterprise 2.0. The idea and suggestion management space is one...
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Want more Edicy? Find out how to tell us
So you have this "Edicy page", but really missing a feature or two? We know you have your page but always don't know what you find essential and it's...
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MeasuredUp Connects Businesses with Disgrunteled Customers
MeasuredUp is a review service that allows customers to share their positive and negative experiences about local or online businesses, but until now,...
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Dear Company X: Fix YOU So You Can Fix Me, Please!
As virtually anyone would agree, it’s fantastic when technology works when required. But if a new report published today is any indication, the matter...
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Feedback Frenzy: 35+ Customer Service Resources
Customer service and Web 2.0 have finally been formally introduced and have gotten rather serious these days. Because of this, it has become...
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Your Guide to the Crowdsourced Workforce
Crowdsourcing, a term coined by Jeff Howe in a June 2006 issue of Wired magazine, is a model of labor that has been fully embraced on the Internet...
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News & Blogs
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Customer Service Tips for Early Stage Startups
Oct 30, 2009 - 0 comments
How to Capitalize and Profit from Systemic Failure
Oct 27, 2009 - 0 comments
10 of the Best Social Media Tools for Entrepreneurs
Oct 26, 2009 - 0 comments
Shiny, Happy Brightkite: Check Out the Site's New Look, Enhanced Features
Oct 6, 2009 - 0 comments
TwittLink: Share Fast And Tweet From Your Site With Others
Oct 5, 2009 - 0 comments
Get Satisfaction on Twitter
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