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0 Myopic entrepreneurs need to “think big,” Get Satisfaction CEO says (video)

Get Satisfaction CEO Wendy Lea has a few choice words for entrepreneurs, and the women and men in the business of creating and running startups would...

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0 Get Satisfaction and Smartling Join Efforts to Build Global Community Portals in Multiple Languages

NEW YORK & PARIS--(BUSINESS WIRE)--Get Satisfaction and Smartling announced today a product integration and joint effort to help businesses create...

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0 Get Satisfaction et Smartling joignent leurs efforts pour construire des portails communautaires mondiaux en plusieurs langues

NEW YORK & PARIS--(BUSINESS WIRE)--Get Satisfaction et Smartling ont annoncé aujourd'hui une intégration de produit et un effort conjoint visant à...

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0 HootSuite Integrates Google+ Pages Into Social Media Dashboard

Today Hootsuite announced its new social partnership with Google+ Pages. HootSuite users can manage their Google+ circles, post public updates to...

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0 HootSuite Manages YouTube, Flickr Comments

Social media management dashboard launches app market for plugging in other services; Tumblr, Get Satisfaction among new options.

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0 Advise.me Partners With Xero, GetSatisfication, Zendesk & SEOmoz, Adds 8 More To Team

New startup accelerator Advise.me has today formalized partnerships with the law firm Perkins Cole, plus Xero, Zendesk, GetSatisfaction, and SEOmoz...

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0 Intuit Receives Two Prestigious Awards for Social Customer Support, Engagement

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Today, Intuit Inc. (Nasdaq:INTU) received a pair of Forrester Groundswell Awards for its innovative use of...

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0 Facebook and Music Streaming Sites: Too Close For Comfort?

For several weeks prior to last week's f8 conference, word got around that Facebook would be unveiling some kind of music initiative. Would the...

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0 New VC firm Freestyle Capital launches with $27M

The firm already has an impressive portfolio and will focus on early-stage startups

Pitches at the ready.  There’s a new fund in town: Freestyle...

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0 The 5 Most Over-Hyped Cloud Technologies According to Our Readers

Last month we asked you what you thought the most over-hyped cloud technology was.

The results are in.

What's over-hyped and why? Read on....

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0 What you need to know - 08/04/11

Google, Microsoft and Apple are having a little war; Randi Zuckerberg leaves her brother's company

Digital analytics company comScore agreed to...

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0 Get Satisfaction Grabs $10M

San Francisco-based Get Satisfaction, which develops online software to help companies power online customer support and online communities, said...

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0 Get Satisfaction secures $10 million for social CRM

Bruce Cleveland of InterWest leads Series B for community brand pages

Social CRM company Get Satisfaction announced Wednesday that it has raised a...

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0 What you need to know - 08/03/11

Android users at increased risk of malware infection; Facebook acquires a digital book company

Amazon’s Myhabit.com launched its new home décor...

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0 Cancer Survivors Build Social Network For Social Good

The social Web has a tendency to fold in on itself. Shortly after the launch of Google Plus, for example, users began to complain that it was only...

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0 Big Data by Sector - Who Has How Much? [Infographic]

We cover big data often, from its definition to its limits. Yet we're always still in awe of just how much data is being collected and how quickly...

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0 Your Support Site Parties Like It's 1999

We're interacting and relying upon more applications and more mobile devices today than ever before. That's not a new development. And the help...

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0 Get Satisfaction Gives Customer Service on Facebook an Upgrade

Get Satisfaction has released a new version of its Facebook app. Like its earlier release, Get Satisfaction for Facebook was developed using In…

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0 Get Satisfaction Upgrades Social Customer Support Forum On Facebook

Customer support startup Get Satisfaction is partnering with social marketing company Involver today to update its Facebook app to become more...

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0 6 Help Desk and Customer Service Apps for the iPad

You probably won't want to replace all your call center PCs with iPads, and doing "real" support work likely requires a full keyboard. But we're...

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