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Bulls vs. Bears

Overall, are you bullish or bearish on Get Satisfaction?

93%

25 votes

2 votes

[view results] Opinions [show/hide comments]

Do You Agree? The Bulls Say:

100%

6 votes
6 0% 0

05/10/2008

danl

More and more customers resolve support issues through forums

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100%

6 votes
6 0% 0

05/10/2008

danl

Their API should accelerate their adoption

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100%

4 votes
4 0% 0

05/22/2008

dave

Many companies are actively using Get Satisfaction's boards to respond to users

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100%

2 votes
2 0% 0

08/26/2008

jessehattabaugh

I'm very impressed with this product. I'll never have to build a support page again!

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100%

4 votes
4 0% 0

08/26/2008

pdizzlle

word on the street is that they will be closing a significant series B soon!

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100%

3 votes
3 0% 0

09/16/2008

brattonman

Very impressive idea, should get funding soon from a little bird.

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100%

2 votes
2 0% 0

09/30/2008

troyspur

beautiful product

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80%

5 votes
4 20% 1

10/10/2008

willsurvive

Benefits users and producers - great combo.

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67%

3 votes
2 33% 1

11/16/2008

gidgetmaster

You have to take a lok. Pretty cool overall. I believe that this will take an up turn very soon.

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67%

3 votes
2 33% 1

11/18/2008

torrg

Disrupt synchronous and asynchronous support services - allowing passive and user-driven manpower

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100%

1 vote
1 0% 0

02/13/2009

liberty248

smart investors, helpful product, intuitive user interface. not in that order!

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100%

1 vote
1 0% 0

02/24/2009

kauhanen

Very good product. Like especially their API

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100%

1 vote
1 0% 0

07/11/2009

aesaes

Excellent product! Excellent API!

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100%

1 vote
1 0% 0

07/27/2009

damonoehlman

Startups abound, customer feedback for those organisations essential

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Do You Agree? The Bears Say:

33%

3 votes
1 67% 2

12/02/2008

tommyb

the product is crap / unintuitive and I asked a ? the support was condescending

1 comment | Add comment
06/15/2009

amez

While you are totally within your rights to say that Get Satisfaction is crap and unintuitive, they are not personally responsible for the quality of support you received; they merely provide a forum for the support at companies to answer questions and receive suggestions. If the help you received was condescending you should direct that to the support team of the company/product you were having problems with, unless it was the support team at Get Satisfaction themselves.
100%

1 vote
1 0% 0

06/15/2009

tommyb

the response i am referencing came direct from the get satisfaction team.

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