Helpstream Overview

Helpstream is an on demand customer service solution that delivers integrated community, case management, and knowledge base capabilities through a convenient customer self service portal and modern, web-based agent service desk. Helpstream’s Software-as-a-Service (SaaS) design makes it fast to deploy, easy to use and affordable. Helpstream can be deployed as a complete customer service system or...More»

Helpstream is an on demand customer service solution that delivers integrated community, case management, and knowledge base capabilities through a convenient customer self service portal and modern, web-based agent service desk. Helpstream’s Software-as-a-Service (SaaS) design makes it fast to deploy, easy to use and affordable. Helpstream can be deployed as a complete customer service system or as an integrated self-service and community case resolution complement to Oracle CRM On Demand and Salesforce CRM systems. Over 140 customers and 300,000 users access Helpstream regularly to share information and discover solutions to everyday customer service problems over the Web. Helpstream is headquartered in Mountain View, California. For more information, please call Helpstream at (650) 605 – 6828 or visit us on line.«Less