InstantService Overview
InstantService, Inc. (now Oracle, NASDAQ:ORCL) is a leading SaaS provider of customer communication technologies for online businesses and contact centers. InstantService offers an integrated suite of live chat, email management, knowledge base, web site analytics and lead capture solutions to increase sales and enhance customer service. InstantService’s hosted software application easily...More»
InstantService, Inc. (now Oracle, NASDAQ:ORCL) is a leading SaaS provider of customer communication technologies for online businesses and contact centers. InstantService offers an integrated suite of live chat, email management, knowledge base, web site analytics and lead capture solutions to increase sales and enhance customer service. InstantService’s hosted software application easily integrates with existing ecommerce and CRM systems, facilitating valuable relationships between companies and their customers - the first step of customer relationship management. Hundreds of companies trust InstantService's scalability, security and performance including ATT, Cisco, VeriSign, H&R Block, Spiegel, Intuit, McAfee, US Airways, LendingTree and DISH Network.
To learn more, visit http://www.instantservice.com to chat with a representative.«Less
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| Name: | Sales Solution |
| Product URL: | http://instantservice.com/solutions/sales.html |
| Date Launched: | 01/1999 |
| Description: | Improve sales with improved communication. Empower sales agents and marketing managers with easily deployed lead capture rules, proactive chat, integrated email management, and real-time analytics. |
| Name: | Support Solution |
| Product URL: | http://instantservice.com/solutions/support.html |
| Date Launched: | 01/1999 |
| Description: | Provide effective online customer support while reducing costs. Maximize agent efficiency and workflow with multitasking, incident tracking, skills-based routing, and a shared knowledge base in an easy-to-use Agent Console. |
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11/08/2010 07:56AM by hankejh
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ATG Acquires InstantService, Strengthening Leadership in Growing Live Help Market
Jan 12, 2010 - 0 comments
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