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Q-go Overview
Q-go was founded in 1999 and has grown to become a leading European supplier of Natural Language Search solutions. These solutions help banks, (health care) insurance providers, pension insurers, telecom companies and logistics providers improve their customer service and customer satisfaction, and lower their costs. Q-go applications represent over 120 man-years’ worth of research by experts in...More»
Q-go was founded in 1999 and has grown to become a leading European supplier of Natural Language Search solutions. These solutions help banks, (health care) insurance providers, pension insurers, telecom companies and logistics providers improve their customer service and customer satisfaction, and lower their costs. Q-go applications represent over 120 man-years’ worth of research by experts in the field of natural language processing. Q-go funnels 40% of the company’s profits into R&D.
The intelligent, linguistic technology-based software that Q-go develops makes sure that customers receive a direct, immediate answer to all of their questions from a company’s website. Online, in their own language, and with at least the same comprehensiveness and quality as the answers provided by call centres. Not only is this easier for organisations, it’s also faster and cheaper.«Less
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| Name: | Bank and Insurance |
| Product URL: | http://www.q-go.nl/66875/Default.aspx |
| Description: | Consumers in the financial world have a tremendous need for information, and expect to be able to find it on a website quickly and easily in order to be able to compare products, carry out transactions and make purchases. A well-organised, customer-friendly website that offers information, advice and good service gives an organisation the capacity to stand out from the competition. Q-go’s Natural Language Search software provides this capacity and makes websites customer-oriented and effective in the blink of an eye. Organisations including ING, Postbank, Telefonica, SNS Bank, Fortis, Interpolis, PGGM, La Caixa and BBVA know this. Today, they use their websites to answer millions of customer questions. |
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| Alexa Rank: | 3948599 |  |
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| Yahoo Search Results: | 78,600 | ||
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