SpeechCycle - Company Information on SpeechCycle

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Headline: Speech Self Service Solutions

Website: http://www.speechcycle.com/

Blog: http://blog.speechcycle.com/

SpeechCycle is leading a new generation of speech self-service solutions. SpeechCycle (formerly Tell-Eureka) is a leader in providing innovative call center automation technology to resolve technical support problems over the telephone without live agent assistance. Today, SpeechCycle’s on-demand service processes millions of calls every month from call centers all over the country for some of the...More»

Address: 26 Broadway Eleventh Floor New York, NY 10004 Map it »

Phone: 646-826-2300

Email: info@speechcycle.com

Founded: 01/01/2003

Employees: 32

Industry: Software

Sub-Industry: Connectivity & Communications

Legal Structure: Corporation

Ownership: Private

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Management

Board of Directors

Date	Type	Capital Amount	Post-Money Valuation	Investors
03/2007	Series A	10M	Unknown	M/C Venture Partners

Name:	SpeechCycle’s LevelOne Broadband Agent
Product URL:	http://www.speechcycle.com/products/broadband.asp
Description:	SpeechCycle’s LevelOne Broadband Agent works with callers to identify and resolve technical support problems for High Speed Internet services. Callers are interactively encouraged to describe symptoms. SpeechCycle’s speech recognition dialogs then can work with available billing, provisioning, diagnostic and outage systems to identify the caller’s specific equipment, pinpoint issues, provide a resolution where possible, and connect to an agent when necessary.
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