SupportSoft Overview
SupportSoft (Nasdaq: SPRT) is a leading provider of service and support automation software. SupportSoft's patented software platform allows businesses to automate and personalize the support they provide to their customers, partners and employees, helping them reduce costs and drive user satisfaction. Supportsoft's core technologies provide the foundation for sustainable, extensible and highly...More»
SupportSoft (Nasdaq: SPRT) is a leading provider of service and support automation software. SupportSoft's patented software platform allows businesses to automate and personalize the support they provide to their customers, partners and employees, helping them reduce costs and drive user satisfaction. Supportsoft's core technologies provide the foundation for sustainable, extensible and highly scalable Real-Time Service Management. The intelligent nature of these technologies enables our products to easily adapt to varying environments and to reduce the manual labor in the support process. Combined, they provide a patented, scalable Real-Time Service Management software platform, which is the foundation for all SupportSoft products. This platform approach enables SupportSoft capabilities to be deployed as stand alone products or as fully integrated suites.«Less
Key People
Management
- Cadir Lee, CTO/VP Product Development
- David Temlak, SVP Customer Service
- Michael Sayer, SVP Sales
- Chris Grejtak, SVP Marketing
- Jeffrey Jarvis, EVP Global Services
- Radha Basu, President/CEO
- Steve Furney-Howe, VP Sales & Marketing
- David Duckwitz, VP Sales
- Frank Kovacs, VP Sales & Marketing
- John Van Siclen, SVP Sales
- Richard Mandeberg, SVP Consumer Business Development
- Shelly Schaffer, CFO
- Anne-Marie Eileraas, General Counsel
- Mark Williams, VP Customer Support
- Richard Matta, VP Engineering
- Steven Sovik, VP Sales & Marketing
- Colin Pittham, VP EMEA Sales
- Patricia Wilbur, VP Human Resources
- Mark Forrest, Vice President
- Josh Pickus, President/CEO
- Anthony Rodio, CMO
- Mark Vranesh, VP Finance
- Joseph McCarthy, VP Finance
- Jim Hilbert, Business Development
- David Kimball, VP Sales
- Robert Barnum, SVP Services
- Lucille Hoger, VP Operations
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