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0	UserVoice aims beyond user feedback UserVoice may be best known for offering companies a way to collect user feedback and product ideas (it’s in the name, after all), but that’s not all... Source: venturebeat.com Date: May 5, 2011 Submitted by: VentureBeat Profiles Comments: 0
0	Customer service company UserVoice gets $1M funding UserVoice helps companies effectively interact with their customers, offers tiered service plans UserVoice, a startup that provides customer service... Source: vator.tv Date: Nov 18, 2011 Submitted by: VentureBeat Profiles Comments: 0
0	Uservoice Hears $1M San Francisco-based Uservoice, a provider of a customer help desk product, said this morning that it has raised $1M in a second round of funding....... Source: silicontap.com Date: Nov 18, 2011 Submitted by: VentureBeat Profiles Comments: 0
0	UserVoice, Which Powers Customer Engagement Tools For Meebo, HootSuite & More, Raises $1 Million UserVoice, the maker of customer engagement tools, today announced that it has raised $1 million in equity funding. The round was led by Baseline... Source: techcrunch.com Date: Nov 18, 2011 Submitted by: VentureBeat Profiles Comments: 0
0	Customer Support Solution Provider UserVoice Launches New Reporting Tools UserVoice, makers of tools for managing customer support and feedback, is today launching a new reporting tool for businesses using its "Instant... Source: techcrunch.com Date: Oct 25, 2011 Submitted by: VentureBeat Profiles Comments: 0
0	Microsoft Wants To Pick Your Brain For Windows Phone Tweaks Mango has already begun to trickle out into the wild, and Microsoft is still trying to figure out exactly what their Windows Phone users want. Case in... Source: techcrunch.com Date: Sep 28, 2011 Submitted by: VentureBeat Profiles Comments: 0
0	Foremother of Community Management Joins Ex-Flickr Founder's Stealth Startup In the world of online community management, Heather Champ's work in the early days of Flickr has been the inspiration for countless practitioners who... Source: readwriteweb.com Date: Sep 12, 2011 Submitted by: VentureBeat Profiles Comments: 0
0	Turntable.fm Claims its 1st Victim: Are Group Listening Services Viable? I recently received an email from the guys at MixApp. MixApp was the first collective listening web app. It was founded at the beginning of 2010 by a... Source: readwriteweb.com Date: Aug 30, 2011 Submitted by: VentureBeat Profiles Comments: 0
0	The Coming Merger of Help-Desk and Q&A Tools As new firms enter the Web-based help desk services arena, we are seeing a blurring of lines between the traditional service desk products and the... Source: readwriteweb.com Date: Aug 3, 2011 Submitted by: VentureBeat Profiles Comments: 0
0	Zendesk Announces Enterprise Plans Zendesk is a hosted help desk solution we've covered many times at ReadWriteWeb. Although Zendesk has served big companies like Adobe and Sony Music,... Source: readwriteweb.com Date: Aug 2, 2011 Submitted by: VentureBeat Profiles Comments: 0
0	Assistly Goes Freemium Assistly, a social CRM and help desk software-as-a-service, announced version 2.0 of its product this week, including a new freemium pricing model.... Source: readwriteweb.com Date: Jul 28, 2011 Submitted by: VentureBeat Profiles Comments: 0
0	The State of the Online Help Desk I had one of those terrible and all-too-typical experiences yesterday. I had to call a customer service number. I called, struggling with the... Source: readwriteweb.com Date: Jun 21, 2011 Submitted by: VentureBeat Profiles Comments: 0
0	Hacking Egypt For Better Democracy Having already covered how hackers from Anonymous have been taking part from afar in various middle east uprisings, it's probably worth noting that... Source: techdirt.com Date: May 31, 2011 Submitted by: VentureBeat Profiles Comments: 0
0	iPad for Business Round-Up: SimpleInvoice, Quickoffice and More The iPad isn't just a hot new consumer device, it's also an increasingly popular tool for business. Each week we take a look at the new or updated... Source: readwriteweb.com Date: May 28, 2011 Submitted by: VentureBeat Profiles Comments: 0
0	6 Help Desk and Customer Service Apps for the iPad You probably won't want to replace all your call center PCs with iPads, and doing "real" support work likely requires a full keyboard. But we're... Source: readwriteweb.com Date: May 27, 2011 Submitted by: VentureBeat Profiles Comments: 0
0	3 More Trends in Idea Management Six months ago we did an overview of trends in the idea management market. At the time, most of the action was going on in the internal... Source: readwriteweb.com Date: Mar 31, 2011 Submitted by: VentureBeat Profiles Comments: 0
0	5 Idea Management Apps for Facebook Companies such as Dell and Starbucks have created public facing websites for gathering ideas from customers. These two examples are powered by... Source: readwriteweb.com Date: Mar 8, 2011 Submitted by: VentureBeat Profiles Comments: 0
0	Can UserVoice Do What FISH! Can't and Make Customer Service Fun? Plenty of people have tried to make customer service "fun." If you've ever worked a customer service job, you may have seen a FISH! Training Video.... Source: readwriteweb.com Date: Mar 2, 2011 Submitted by: VentureBeat Profiles Comments: 0
0	Can't Miss Events for Social Media Week San Francisco How big is social media these days? Big enough to get its own week. This week is Social Media Week, if you hadn't heard, and its taking place in nine... Source: readwriteweb.com Date: Feb 8, 2011 Submitted by: VentureBeat Profiles Comments: 0
0	Geckoboard: “It’s Chartbeat For Everything Else” Businesses live or die on their ability to react to the market in realtime. The faster you can get information, the faster you can make decisions.... Source: techcrunch.com Date: Feb 3, 2011 Submitted by: VentureBeat Profiles Comments: 0