Virtuoz Overview
We are a pioneering software provider of intelligent, multilingual conversational customer support and virtual sales Agents. We transform the customer sales and support experience online by providing Virtual Agents that interact with customers via chat and instant messaging. The Agents enable ubiquitous, personal and natural interaction between humans and Internet-based services on a 24/7 basis....More»
We are a pioneering software provider of intelligent, multilingual conversational customer support and virtual sales Agents. We transform the customer sales and support experience online by providing Virtual Agents that interact with customers via chat and instant messaging. The Agents enable ubiquitous, personal and natural interaction between humans and Internet-based services on a 24/7 basis. The Agents welcome, guide, assist, inform and are able to reach specific customer support or sales objectives by proposing a personalized and direct link when appropriate.
The company was founded in 2002 by a team of engineers and linguists in Paris. Since that time the company has expanded its footprint in Europe and Asia. In September of this year, we moved our head quarters from Paris, France to Redwood City CA, USA to support our growing US customer base! We are venture backed with a portfolio of highly satisfied and successful customers.«Less
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Funding
| Date | Type | Capital Amount | Post-Money Valuation | Investors |
|---|---|---|---|---|
| 01/2009 | Series B | 11.4M | Unknown | |
| 06/08/2011 | Series B | 7M | Unknown |
Products
| Name: | VirtuOz Virtual Agent |
| Product URL: | http://www.virtuoz.com/solutions.html |
| Description: | Through the use of artificial intelligence and linguistics, we syntactically break down interactions to understand what your customers are asking or doing and respond in your brand tone and voice. Our goal is your goal. Resolve their issue, explain your product & service, or close the sale, it is your choice! |
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4 ways to bring your customers closer with virtual agents
Sep 15, 2011 - 0 comments
VirtuOz raises $7M for virtual customer service
Jun 8, 2011 - 0 comments
VirtuOZ Connects With $7M
Jun 9, 2011 - 0 comments
VirtuOz Adds Board Members
Feb 12, 2009 - 0 comments
VirtuOz Raises $11.4M
Jan 29, 2009 - 0 comments
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