We are a pioneering software provider of intelligent, multilingual conversational customer support and virtual sales Agents. We transform the customer sales and support experience online by providing Virtual Agents that interact with customers via chat and instant messaging. The Agents enable ubiquitous, personal and natural interaction between humans and Internet-based services on a 24/7 basis. The Agents welcome, guide, assist, inform and are able to reach specific customer support or sales objectives by proposing a personalized and direct link when appropriate.

The company was founded in 2002 by a team of engineers and linguists in Paris. Since that time the company has expanded its footprint in Europe and Asia. In September of this year, we moved our head quarters from Paris, France to Redwood City CA, USA to support our growing US customer base! We are venture backed with a portfolio of highly satisfied and successful customers.

Financials

Date Type Amount Investors Valuation
01/01/09 Series B 11.4M Unknown
06/08/11 Series B 7M Unknown

People

Alexandre Lebrun (Founder and CEO)

Pascal Levy-Garboua (Co-Founder and Vice President of Business Development)

Laurent Landowski (Co-Founder and Vice President of Professional Services)

David Feinleib (Founder)

Eric Hahn (Board member)

View more details about all 8 people at Virtuoz

News

4 ways to bring your customers closer with virtual agents

September 15, 2011 7:04 pm

[Steve L. Adams is president and CEO of virtual agent company VirtuOz.] Businesses are increasingly turning to intelligent virtual agents (IVAs)… Continue reading ⟩

Virtual customer service agents are constantly getting hit on

August 26, 2011 5:08 pm

Charlie is the kind of girl your mom wants you to date. She’s smart, polite, low maintenance, not to mention… Continue reading ⟩

VirtuOz raises $7M for virtual customer service

June 9, 2011 5:01 am

VirtuOz, creator of intelligent virtual agents that provide companies with customer service and tech support, has raised $7M in a… Continue reading ⟩