Loop plans to reinvent the customer-experience survey with its launch today to help businesses get customer feedback in the moment. Loop is an… Continue reading ⟩

OwnerListens has raised over $1 million in funding for its suggestion box that lets customers anonymously communicate with store owners.… Continue reading ⟩

End-of-life planning startup eFuneral has received a $250,000 investment to help people find resources online for funeral planning including funeral… Continue reading ⟩

“Menus suck,” at least according to Dave McClure, and should be online, up to date, and accessible. Today, Yelp and… Continue reading ⟩

Imagine browsing dozens of reviews from past patients before booking a doctor’s appointment — all from a smartphone. This is… Continue reading ⟩

July 9-10, 2013 San Francisco, CA Early Bird Tickets on Sale Google has updated its outstanding Google Maps application for… Continue reading ⟩

Restaurant recommendation service Yelp will soon add hygiene scores to reviews in several cities. Yelp’s stock price took a sharp… Continue reading ⟩

Yelp’s stock price dropped by as much as eight percent following the announcement of Facebook’s “Graph Search,” which could help… Continue reading ⟩

This morning, Facebook gathered a handful of press at its Menlo Park campus to announce it’s finally rolling out a… Continue reading ⟩

Facebook has updated the “Nearby” feature on its iOS and Android mobile apps, a move that could hurt Yelp and… Continue reading ⟩