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Zendesk Overview
Zendesk extends good help desk karma to any company looking to offer professional-grade support service with very little effort. Using the benefits of Web-based communications and social media, it has helped companies of all sizes move their help desk and customer support operations to the Web. Companies such as Twitter, MSNBC, Scribd, IDEO, John Lewis, and Books-a-Million can attest to the fact...More»
Zendesk extends good help desk karma to any company looking to offer professional-grade support service with very little effort. Using the benefits of Web-based communications and social media, it has helped companies of all sizes move their help desk and customer support operations to the Web. Companies such as Twitter, MSNBC, Scribd, IDEO, John Lewis, and Books-a-Million can attest to the fact that with Zendesk, the name of the game is simplification.
Zendesk is built upon the idea that help desk support doesn’t have to be complicated and cumbersome.«Less
Funding
| Date | Type | Capital Amount | Post-Money Valuation | Investors |
|---|---|---|---|---|
| 06/2008 | Seed | 0.5M | Unknown |
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| 05/2009 | Series A | Unknown | Unknown | |
| 08/2009 | Series B | 6M | Unknown | |
| 12/2010 | Series C | 19M | Unknown |
|
Products
| Name: | Zendesk |
| Product URL: | http://www.zendesk.com/ |
| Description: | Web-based customer support software with elegant ticket management and a self-service customer community platform. Agile, smart and convenient. |
| Screenshots: |
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itSM Solutions
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11/04/2011 06:42PM by ericeharrington
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73 percent of people say they would use social customer support (infographic)
Jan 29, 2012 - 0 comments
Zendesk launches Windows Phone app to support more cloud-based call centers
Jan 11, 2012 - 0 comments
Running Out of Time for Monki Gras Tickets
Jan 24, 2012 - 0 comments
Embed Real-Time Group Chat With Sazneo
Jan 23, 2012 - 0 comments
Enterprise Support Lessons Learned From Gen Y
Jan 18, 2012 - 0 comments
Zendesk on Twitter
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