Zendesk extends good help desk karma to any company looking to offer professional-grade support service with very little effort. Using the benefits of Web-based communications and social media, it has helped companies of all sizes move their help desk and customer support operations to the Web. Companies such as Twitter, MSNBC, Scribd, IDEO, John Lewis, and Books-a-Million can attest to the fact that with Zendesk, the name of the game is simplification.
Zendesk is built upon the idea that help desk support doesn’t have to be complicated and cumbersome.
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