Tien Tzuo joined Zuora after 9 years at salesforce.com. Tien was one of the “original forces” at salesforce.com, which he joined in 1999 as the 11th employee, when the company was still operating out of a house on Telegraph Hill in San Francisco. In his 9 years at salesforce.com, Tien built salesforce.com’s original billing system and held a variety of executive roles in salesforce.com’s technology, marketing, and strategy organizations, including building out the product management & marketing organization, serving as Chief Marketing Officer for two years, and most recently as Chief Strategy Officer.
Tien personally oversaw the vision, direction, and design of the first 17 releases of salesforce.com’s award winning product line, including overseeing the launch of salesforce.com and the AppExchange. In 2004, Tien was named CMO of the Year Finalist by the CMO Council and BusinessWeek Magazine. Tien is also widely recognized as one of the thought leaders in the software-as-a-service industry. His podcast on the Secrets of Salesforce is widely cited and has been downloaded over 250,000 times since it was first published.
Prior to salesforce.com, Tien was at CrossWorlds Software, where he launched CrossWorlds’ Telecommunications business unit focused on integration with billing systems such as Portal, Kenan, Amdocs, and MetaSolv, and at Oracle Corporation where he managed several of Oracle’s largest Telecommunications accounts, including MCI, NYNEX, Bell Atlantic (now Verizon), and AT&T. Tien holds a bachelor’s degree in electrical engineering from Cornell University and a master’s in business administration from the Stanford Graduate School of Business.
K. V. founded Zuora after five years at WebEx Communications where he reported directly to the founder and President with strategic marketing and business development responsibilities and played a key role in the growth of this successful start-up. Prior to WebEx, K. V. worked in sales and customer support at SGI. He started his career as the proverbial rocket scientist (Associate Scientist) at NASA and then spent several years developing products at General Motors. K. V. obtained his Ph. D. in Engineering from Iowa State University, an M. S. from the University of Missouri-Rolla, and a B. Tech from IIT, Bombay. K.V is a US patent-holder in computing technology.
Cheng is a veteran of several enterprise software companies with a track record of architecting and building highly reliable and scalable software products. At WebEx, Cheng architected and led the implementation of its order-to-cash OSS system that manages order entry, contract management, order provisioning, rating and billing, and customer accounts. Before WebEx, Cheng was co-founder and CTO of BeyondWork, where he architected its employee reward and recognition solution that is still being used several years later. Cheng’s prior experience includes stints at Postini, Annuncio Software, Remedy, Oracle, and Plexus Software in senior development roles. Cheng obtained his M. S. in Computer Science from Indiana University, and a B. S. degree from Beijing University.
Gary Hagmueller is the chief financial officer for Zuora, Inc. and brings an extensive background in subscription management, billing and financial operations. Hagmueller has worked in a variety of software, telecom and ecommerce companies in executive roles. Having helped raise and manage nearly $100MM in venture and debt funding, he has been a frequent presenter on topics such as financial best practices for emerging technology firms, subscriber valuation, fundraising for startups and growth-company business planning.
Prior to joining Zuora, Hagmueller was CFO of KnowNow, a Kleiner Perkins backed enterprise software firm where he raised over $17MM in funding, managed the firm’s G&A functions and drove corporate development. Prior to KnowNow, Hagmueller was VP of finance and operations for Vinfolio, where he built the infrastructure that took the firm from pre-revenue to market leader in collectible wine software, service and e-commerce. He also served as senior director of finance for RouteScience Technologies, a Benchmark / Sequoia backed adaptive routing software developer. Hagmueller was also the director of corporate development for NorthPoint Communications, as well as held various business and corporate development roles at GTE, Verizon, and Pacific Bell.
Hagmueller received an MBA in Finance from the Marshall School of Business at the University of Southern California, where he was named Sheth Fellow at the Center for Communications Management. He also holds a bachelor’s degree with honors in Business from Arizona State University.
Board of Directors
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Scott Thompson is Senior Vice President and Chief Technology Officer for PayPal. As Chief Technology Officer, he oversees information technology, product development, and architecture for PayPal. Mr. Thompson and his team are responsible for the products and systems architecture that will help fuel PayPal’s growth and enable global expansion. Prior to PayPal, Mr. Thompson worked for Inovant, a subsidiary of Visa formed to oversee global technology for the organization. As Executive Vice President of Technology Solutions at Inovant, he was responsible for all development, support and maintenance of Visa’s global payment system. Mr. Thompson was also Chief Information Officer of Barclays Global Investors, where he implemented a new strategic technology platform and global infrastructure. In addition, he has worked with Coopers and Lybrand, delivering information technology solutions to leading financial services clients such as Wells Fargo. Mr. Thompson received a Bachelor’s Degree in Accounting and Computer Science from Stonehill College.
Jason Pressman focuses on investment opportunities in the technology-enabled services and software sectors for Shasta Ventures. Prior to joining Shasta Ventures, he was the fourth employee at Walmart.com, a venture-backed start-up where he was vice president of strategy, business development and operations. In that role, Jason helped build the business into one of the leading commerce sites on the web. Prior to Walmart.com, Jason served as an associate at Selby Venture Partners where he focused on services and software investments. Previously, he was an analyst and associate at Alex. Brown in investment banking where he advised venture-backed start-ups on financings and merger and acquisitions.
Peter Fenton joined Benchmark Capital in 2006 after spending seven years as a partner with Accel Partners, where his investment interests included software, digital media, and technology enabled services.
Prior to joining the venture capital community, he spent several years working with Silicon Valley software and high-technology companies as an entrepreneur and strategy consultant. He was an early employee at Virage, a multimedia information retrieval company that went public on the NASDAQ in 2000. Peter also worked as a management consultant at Bain & Company in San Francisco, where he advised high-technology businesses in Silicon Valley on their product and business strategies. His investments include: Aptana, Apexon, Coremetrics, Hyperic, JBoss, Mendocino Software, Oak Pacific Interactive, Reactivity, Terracotta, Wily Technology, Xensource, and Zimbra.
Fenton has MBA from Stanford Business School, where he was an Arjay Miller Scholar; and a BA from Stanford University, where he graduated Phi Beta Kappa.
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Board of Advisors
Elizabeth Tse is responsible for overseeing worldwide billing operations at eBay, the world’s largest online marketplace. Ms. Tse has held similar executive level positions with Providian Financial (now Washington Mutual) where she was Senior Vice President of New Product Development and American Express. Ms. Tse holds a BA from Yale and an MBA from Cornell.
Ms. Tse has an excellent track record in the field of customer operations. Ms. Tse’s name was shortlisted in the final list of the 6th annual Stevie Awards for Women in Business under the category of Best Executive – Service Businesses – up to 100 Employees. Ms. Tse has a total experience of 20 years in the field of financial services and e-commerce.
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Dan Halabe is an independent consultant and investor for online businesses. In addition to his position with Accenture, Halabe was a leader of several large-scale billing and development projects at media and telecom companies including Electronic Arts, Hongkong Telecom, and Sony Computer Entertainment. At Netscape he led the development team for Netscape’s “Netcenter” service, the first-of-kind mass consumer content applications such as email, message board, software update and other “push” applications, customer registration and certification. Netcenter accumulated tens of millions of users and was key to Netscape’s valuation at the time of acquisition.
Michael Everett has served since 2003 as Chief Financial Officer of WebEx Communications, the on demand collaboration leader acquired by Cisco Systems in 2007. From 2001 to 2003, Everett served as CFO of Bivio Networks, a privately-held provider of secure IP service platforms. From 2000 to 2001, Mike served as CFO of VMWare, Inc., an infrastructure software company that is now a publicly traded subsidiary of EMC Corporation. From 1997 to 2000, Mr. Everett was CFO of Netro Corporation, a broadband wireless access company, which completed a successful IPO and was later acquired by SR Telecom. Prior to Netro, Mr. Everett spent approximately ten years at Raychem Corporation, a Fortune 500 telecommunications and electrical components manufacturer later acquired by Tyco. Mike served in several senior executive capacities at Raychem, including General Counsel, CFO and Asian general manager. Prior to entering business in 1987, Mr. Everett practiced securities law as a partner at Heller, Ehrman, White & McAuliffe in Palo Alto, Hong Kong and San Francisco. Mr. Everett holds a B.A. from Dartmouth College and a J.D. from the University of Pennsylvania Law School.
As a partner at Adams Street, a private equity firm, Welsh focuses on investing in a variety of technology companies in the enterprise software, infrastructure and mobile software, consumer technology and business services sectors. His investments include: CEON, Excellergy (Acquired by Brinvest), Five9, IP Unity, Jungo Software (Acquired by NDS), Konarka, Microfabrica, Netsize, Msnap, Qpass (Acquired by AMDOCS), Solomio (Acquired by Openwave), Visicu (NASD: EICU) and Vividence (Acquired by Keynote). At McAfee, Mr. Welsh oversaw the strategy and development of bringing SaaS solutions to users of every size and security need. Mr. Welsh also headed corporate development for online billing company Portal Software where he helped grow the company from a start-up to over $200 million in revenue per year. David holds a BA from UCLA and JD’s from UC Berkeley and Harvard Law Schools.
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