Jim Dvorkin
Jim Dvorkin is responsible for development, product management, network operations, and customer support efforts at Five9. Prior to joining Five9, Dvorkin most recently headed up salesforce.com's call center initiative that resulted in that company's recent Winter '07 product announcements in this area. Previously he served as CTO for Echopass, an on-demand host of Genesys-based contact center solutions. He was also the founding CTO of White Pajama (now Contactual), an early provider of contact center solutions for small businesses. Earlier in his career, Dvorkin was CTO and co-founder of NextAge Technologies, a developer of workforce management solutions. Prior to that, he held various technical positions at Genesys, a pioneer in the field of computer telephony integration. He was a technical director and he managed the deployment of Genesys solutions for all four French telecommunications providers and many large financial institutions. Dvorkin holds a master's degree in Computer Science from the State University of Lithuania.
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