\n\n\n\n\t\t\n\t\t\tZendesk\n\t\t\thttp://www.zendesk.com/\n\t\t
\n\t\t\n\t\t\tWatch Company\n\t\t\tGet Widget\n\t\t
\n\tZendesk is a modern help desk system in a hosted environment.
The help desk is the single-point-of-contact between your end-users and you as a service provider. With very little effort Zendesk...More»
Zendesk is a modern help desk system in a hosted environment.
The help desk is the single-point-of-contact between your end-users and you as a service provider. With very little effort Zendesk makes it possible for you to offer a professional-grade support service and capitalize on valuable user feedback.
Used in an IT department the help desk serves as the ERP system of the IT organization. It encourages and enforces well defined registration and processing of the data that makes the foundation for resource usage, -prioritization, and -strategy. The help desk constitutes the central hub for a company\'s IT Service Management (ITSM) strategy, which centers on the customer\'s perspective of IT\'s contribution to the business.«Less
Overview
\n\t\t\t\tLocation: \tCopenhagen, Denmark\n
\n\t\t\t\tIndustry: Business Internet
\n\t\t\t\tTags:\n\t\t\t\tsingle-point-of-contact,\n\t\t\t\tERP,\n\t\t\t\tBusiness,\n\t\t\t\tService,\n\t\t\t\tSupport,\n\t\t\t\tIT,\n\t\t\t\tit service management,\n\t\t\t\tsupport service,\n\t\t\t\thelp desk,\n\t\t\t\tITSM\n\t\t\t\t
\n\t\t\tFinancials
\n\t\t\t\tLatest Funding: Series B - $6M (08/2009)
\n\t\t\t\tInvestors:\n\t\t\t\t\t\n\t\tBenchmark Capital,\n\t\t\t\t\t\n\t\tCharles River Ventures\n\t\t\t\t
\n\t\t\tMarket
\n\t\t\t\tCompetitors:\n\t\t\t\t\t\tITM Software,\n\t\t\t\t\t\tJ-Curve Technologies,\n\t\t\t\t\t\tFuze Digital Solutions,\n\t\t\t\t\t\titSM Solutions\n\t\t\t\t
\n\n\t\t\t\tRelated Companies:\n\t\t\t\t\tJ-Curve Technologies,\n\t\t\t\t\tKenriche Technologies,\n\t\t\t\t\tMango Computer Corporation,\n\t\t\t\t\tQuestra,\n\t\t\t\t\tOpenbravo,\n\t\t\t\t\tService-now.com,\n\t\t\t\t\tOnForce,\n\t\t\t\t\tMarkIT,\n\t\t\t\t\tLighthouse Communications Equipment,\n\t\t\t\t\tCordys\n\t\t\t\t
\n\t\t\tRecent News
\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\tJan 14, 2010\n\t\t\t\t\tOneforty Launches E-Commerce Platform\n\t\t\t\t
\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\tDec 31, 2009\n\t\t\t\t\t5 Trends in 2009\'s Startups\n\t\t\t\t
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